OUR PASSION?
360°OF CUSTOMER JOURNEY MANAGEMENT SERVICES.

Make customers happy – and thereby contribute to a company’s success. That is the goal of our experts. How do we achieve this goal? With 360° of excellent Customer Journey management services. And a whole lot of passion for what we do.

  • TOTAL PROCESS

    At Kindlekeys, you won’t find off-the-shelf solutions, but instead a standardized process that takes you through the entire CRM project. This spans expert consulting services, technical execution, and ongoing management of your CRM system. The outcome? Custom solutions that raise your level of success with customers over the long term.

  • TOTAL CUSTOMER JOURNEY

    Marketing, sales, and service: many consulting firms can do that. What makes us stand out? We link marketing, sales, and service intelligently to deliver a seamless customer journey. Consequently, you achieve positive customer experiences at all touch points and thereby secure a clear head start over the competition.

  • TOTAL MARKET LEADERSHIP

    Oracle, Salesforce®. Period. In choosing a technology partner for our CRM solutions, we abide by the motto: not everyone, only the best ones. Therefore, we guarantee you a proven CRM portfolio that covers all requirements over the long term.

Our philosophy

The term customer relationship management speaks for itself: it defines the interactions between you and your customers. Digital transformation can help simplify and improve this. With us, you can count on better relationships across the whole customer lifecycle. Why?

We offer the decisive services to enterprises that enable digital transformation of the full customer lifecycle for customer-centric business units.

We are confident that this is not doable with isolated actions, but only with an integrated CRM approach. Hence, we combine our CRM solutions in marketing, sales, and service – and tailor them to your enterprise. Moreover, we derive a customer-centric business model along the customer journey – for successful relationships with your customers.

PARTNERS

TECHNOLOGY AND CONSULTING PARTNERS

  • Salesforce®

    Kindlekeys is Salesforce® Strategic Partner.

  • Oracle

    Kindlekeys is Oracle Gold Partner.

CORPORATE CITIZENSHIP

The field of CRM services continues to advance. We grow along with it and function as the driving force. Together with our university partners, we conduct advanced software development projects, and offer young talented individuals adequate room to realize their ideas.

CORPORATE RESPONSIBILITY

“We want to voluntarily contribute social and environmental sustainability and act responsible – regardless of the compliance of legal provisions.”

Kindlekeys Consulting Co.,Ltd.—— Henry Chen CEO

 

Contact


Kindlekeys expert consulting

Room 2306, HongKou SOHO, NO.575,Wusong Road, Shanghai, PR China

P: 021-61491085
E: support@kindlekeys.com


Useful Links:

Salesforce

Salesforce Parners

Oracle Sales Cloud

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